Star

Embark On Your STAR Journey With Us

STAR Service by X Elevators sets a new benchmark in full-lifecycle elevator management, trusted and preferred across the world for our committment to exceptional service and integrity. We seamlessly take over maintenance, upgrade existing systems to X Elevators, and enable end-to-end digitalization with real-time operational updates. Built for longevity and continuous innovation, our platform supports effortless integration of the latest technologies and true plug-and-play modular upgrades, keeping your elevators future-ready without the need for structural retrofits.

Artificial Intelligence - Silent yet Powerful

Powered by AI, our STAR software includes predictive maintenance and advanced analytics, remote updates and intelligent troubleshooting.

Remote software and security updates
Smart troubleshooting
Proactive maintenance resulting in fewer breakdowns

* Subjected to only direct engagement without tender or mutual agreement in tender submissions.

Dedicated to Service Excellence

24/7 dedicated hotline support by our customer service team. All our lifts are installed with a GSM-activated auto-dialer to mitigate the risks of unnotified entrapments. Our field service digitization enables our service team to send and receive mobile notifications with seamless digital updates.

Eliminated risks of unnotified entrapments
Real-time back reported information
Expert support from our call center and experienced technicians

* X Elevators interviews and reviews technicians basic maintenance competency and provides further product specific training.

Sustainable Practices

We recognize the importance of sustainable practices in our day-to-day operations. Our factory runs on 100% renewable energy, powered by solar for our entire manufacturing process. As always, building better cities starts with each of us.

Solar energy & electrified fleets
Biodegradable components
Eco-friendly chemicals

An Inspired Experience

Fully comprehensive coverage* for every lift, designed to scale with your building's needs and evolve your lift over time - so you stay ahead of the curve, now and in the future.

Easy integration of new digital connected services
Plug & play modular upgrades without needing to retrofit to upgrade your elevator

*X Elevators shall be the sole maintenance provider throughout the term subjected to the agreed term.